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I’m a pretty experienced Blackberry user and I got the Bold about a month ago after using the Curve 8310 for a year or so. BlackBerry Bold 9000 Phone, Black (AT&T)

Briefly:
1. Screen and keyboard ARE very nice and an improvement
2. Its bigger and heavier by far than the Curve — enough to notice especially on your hip
3. Battery life is about 2/3 that of the Curve. I routinely got a day out of the Curve as a heavy user but not the Bold without recharging. Its exacerbated by the fact that the USB re-charging is much slower than the Curve so its harder to "top up" during the day. And yes, I’ve tried minimizing brightness, turning off wi-fi, etc.
4. AT&T’s 3G network is really not ready for prime time. I almost never got "call failed" or "call busy" but do get it 1-3 times a day from the Bold.
5. It is nice to get mail and web while on the phone, but, honestly, Web access does not see that much faster, especially if there are scripts, etc. All in all, nice looking, techncially whizzy, but maybe not as good a phone.

BlackBerry Bold 9000 Phone, Black (AT&T)

I chose to get the Bold when it first came out in early November instead of the iPhone because of the keyboard and the excellent reviews on its email capability - use it to keep in touch with my patients.

BlackBerry Bold 9000 Phone, Black (AT&T)

After using it for a month, I have become absolutely dependent on it. The phones reception is EXCELLENT - much better than my previous Nokia cell phone. The navigation is simple and intuitive. Email is flawless. Having all of my calendar and address book information on hand is incredibly helpful. I also use it as a replacement for my iPod to listen to Podcasts - I have not touched the iPod I used daily in weeks now. I would not want an iPhone because of the keyboard being on the screen and no cut and paste. I have not a drop of remorse over my choice - as a matter of fact, one of my friends has dumped his iPhone for a Blackberry.
I give the Bold 4 stars because I have had problems with syncing the Bold to my Mac. I decided to use Missing Sync for $40 because the reviews on PocketMac (free) were terrible. Syncing contacts, notes, and music can be a little tricky. The Missing Sync developers are working on a resolution for these problems. In the mean time, in order to keep all of these syncs working properly, I have to avoid updating contacts on the Bold, sync the programs in Missing Sync one at a time, and manually drag podcasts and music to the Bold when it is connected to my Mac, (otherwise the podcasts are not uploaded).
As long as I do this, the Bold works GREAT. If I don’t, contacts and notes become unreliable and data on my Mac can be lost (thank you Time Machine for preserving my important data). In order to regain stability with this data, I have to wipe the Bold and start anew with Missing Sync following the protocol detailed above.
By the way, I spent a day syncing MobileMe to Outlook on my PC and then using the Blackberry Desktop Manager software to sync contacts and calendar data. It was even less reliable, but I don’t know if that was due to the Bold being messed up from the effects of Missing Sync. I also tried PocketMac, but had similar issues that were only resolved by wiping the Bold and syncing anew as detailed above and not inputting contact data on the Bold.
Summary: The bold is excellent - can’t work without it, but syncing is touchy. I look forward to these issues being resolved and enjoying flawless syncronization like my colleagues with Macs and older BlackBerry products.

BlackBerry Bold 9000 Phone, Black (AT&T)

I support many Blackberries at my company and bought this one. I love the Blackberry. The screen is fantastic, the sound is excellent and the operating system is a well-needed upgrade over the 8800 I had before.
The problem I have is that the mute/standby button on the top is stuck. AT&T says I have to go through Amazon since it’s within my first 30 days and Amazon is giving me a hard time. I called up three times and got hung up on twice with third time someone finally admitting to me that they’re having phone problems and to call back later. I call back and am told because BlackBerry Bold 9000 Phone, Black (AT&T) added an address in my address book with my middle initial when I got an Amazon card to buy something totally different and I removed that duplicate listing, even though I didn’t use the listing I removed and have the exact address in my address book that the phone was shipped to, I have to do a return and can’t do an exchange. This will take about two weeks to process. I email in twice with the same results. I suspect inept customer service reps but apparently finding a good one in the cell service department is impossible.
I am extremely disappointed in Amazon’s customer service. I only seem to have problems with them when buying cell service. Maybe I should finally give up since their cell service department’s customer service seems to be lacking.

BlackBerry Bold 9000 Phone, Black (AT&T)

If touch screens are not important to you, which i pesonally dont see the point, then the bold has everything else one needs. i use it primarily for work purposes with my works blackberry enterprise and it has been a blessing. emails, to do lists, appointments, even comes pre loaded with an office document reader to keep up with excel word and powerpoint files. a nice perk is that it supports wifi and automatically switches to it when a program can use it.
for phone calls themselves the voice quality is great, i love adding short cuts to all the letters on the keyboard which makes for easy fast dialing.
u can have different email addresses, get tons of apps like yahoo messanger caller id etc.
as a music player it also works great, added a 16gb card to it and so it can store alot of things. for video i was amazed at how nice it looks, with the att cellular video feature there is tons of content you can stream and it looks just like it would on a nice tv at home.
for music the speakers on the phone itself are surprisingly loud and clear. for the car i bought an fm transmitter to play music in the car and its on par with my ipod. a nice extra perk i hadnt thought about and found out when i plugged in the fm transmitter is that if you put a call on speaker with the fm transmitter the phone transfers the person you are talking to to your car speakers so its a nice handsfree tool.
only con i can think of is that if u have wifi and bluetooth the battery does drain and you need to charge it at least once a day with normal talking time.
if you are someone interested in web browsing then this phones is not for you because the browser is not good at all other than for simple things like reading news etc, but its no way close to safari. so if your getting this phone for that then go with the iphone if you want a productivity tool that can also do good things with music and streaming video then you cant go wrong with this phone.

I have reviewed numerous cell phones over the past several years and although I am not a techno-geek, I do love the latest cell. That being said, the Blackberry Bold is on a level of its own with no other cell phone even close behind. The Bold has everything you could want and more. I am sure everybody talks about the obvious such as 3G so I will skip that and leave it up to the others.First as with previous Blackberrys, it has what is call independent voice dialing. This means that the phone does not have to be trained to reconize your voice or commands. All that is needed is that the name and number be placed in you contacts. Once this is done, push the voice dialing button and speak normally and it will 99.999% of the time recognize the number and place the call for you. If the phone has more than one number for a specific contact, it will ask you which one to call. I have never seen a voice dialing feature that even remotely compares to Blackberry. Another thing I love about the Bold is the sleep mode. For less than $15.00 you can purchase a cradle from Amazon. When the phone is placed in the cradle, the phone enters sleep mode. During sleep mode the phone turns into a digital alarm clock. You have several options for display that include an analog, digital, flip (old style), and LCD digital. In the bottom left hand corner it displays the alarm time. After the phone is in the cradle the clock dims just enough where it can still be seen at night but doesn’t cause enough glare to keep you awake. Also you can tweak the setting for sleep mode. For example if you want to still receive calls but mute the notifications of text and emails you can set it to do so. A great improvement is the data card. On the Bold the back and the battery DOES NOT have to be removed to insert or remove the external memory card. The slot is conveniently located on the left side of the phone with a nice little door to cover it. The Bold takes the micro SD cards and I believe the largest out now is the 16 GB (maybe the 32 is out by now) but I have the 8 GB and it is plenty. I have 100 pictures, a whole season of Californication and King of the Hill, and 1200 songs. I still have plenty of room. The camera is listed as a 2+ mega pixel but the pictures look as though they were taken with a phone with at least a three mega pixel. Another thing I have to mention in detail about the bold is the GPS. Once you get it the way you want, the GPS is awesome. I tried numerous mapping applications before settling with Google Maps, but I love it. The GPS is clear and concise, and almost always available. The last thing I want to mention in detail is the speakers. This is the first phone I have ever got any good sound from the speaker system. But what I love most about this phone is the syncing capabilities. You can synchronize this phone with yahoo, and that I love. the Here are some more pros and a few cons
- Video Recorder. Can’t replace my Flip but it is nice in when you need video and don’t have it.
- Compared with other 3G phones the battery is outstanding
- Normal 3.5mm Headphone Jack
- Plenty of Available Apps., especially from the BB "Berry Store" App.
CONS:
The only thing I don’t like about the Bold is that some of the Apps look outdated and to simplistic. But this is a small con.
All in all if you want a toy get an iphone. If you want something that can send and receive, edit document, receive and send email reliably, plus dozens of other things that are essential to being connected in a digital world, get the Blackberry Bold.

BlackBerry has always been known for one very important thing: its advanced e-mail capabilities. It was ahead of its time when it first came out, prompting other cell phone companies to create a similar smartphone. Over the years, RIM has added features and functionalities that make the BlackBerry the leader in smartphones for business users as well as regular users. The Pearl is small and stylish, while the Curve has the QWERTY keypad and numerous features. The Bold takes things to a whole other level. RIM wants to send the message that BlackBerry isn’t just a smartphone for serious business types; they want to let us know that the BlackBerry could also be fun — a multimedia function as well as a PDA.
Looks-wise, it is a beautiful device. With an overall sleek and stylish black design with silver edges, the back of it is made of some leather-like material, making it sturdy and resistant to scratches. It is also thicker and slightly taller than the Curve, making it somewhat bulkier. The QWERTY keyboard is a bit bigger as well, which in turn makes for a rather comfortable and pleasant typing experience. Your thumbs won’t hurt from typing long emails or texts, that’s for sure. And I don’t think you’ll suffer if you have large or fat thumbs/fingers. Mine are tiny, but it won’t make a difference to you if your hands and fingers aren’t small.
The most arresting feature in the Bold is its gorgeous LCD screen. With its cinematic resolution, it is the first of its kind, and the colors, picture and sound quality truly stand out. The Bold comes with some video samples, a couple of movie trailers and whatnot, and you can appreciate the wonderful LCD display with the Speedracer trailer. In addition to its bright screen, you get a great music, video and picture menu, where you can store as much stuff as you’d wish, depending on the amount of space you get in a memory card. You can sync from both a Mac and a PC, which makes this a must-have for both platforms. (You’ll have to convert your iTunes music to MP3s though.)
As far as other features goes, it gets better and better. The menu has a neon-like quality that makes it better than previous versions of the OS. AT&T’s 3G network is fast and reliable. Where I live, I get five bars 97% of the time. It depends on where you live, but AT&T has expanded their 3G network, so chances are you’ll get a decent signal. Web browsing has much improved with the Bold. The BlackBerry has never been known for its good browsing capabilities, but RIM has remedied that. The browser here is pretty good. Like in previous versions, you navigate with the trackball, scrolling through the page, zooming in and out, pressing certain numbers on the keypad for shortcuts, etc. It’s not as good as Mobile Safari on the iPhone 3G, but it’s getting there. This also has some good applications. You get the standard ones, like YouTube, Facebook, news, weather, stock market quotes, etc., but you can download some extra ones as well. Again, and I hate to compare this to the iPhone, but the aforementioned is my current phone and so it can’t be helped, it isn’t as good as the iPhone’s app store. Then again, this is fairly new for most phones, and I’m assuming that it’ll improve with time. The video recorder is also great on this phone. The built-in GPS is a great tool. I think it’s Google Maps, but I’m not 100% sure. This phone has wifi, a must-have tool for me. Battery life is terrific — one of the most long-lasting I have ever used. You can use most of the features and still have some juice left by the end of the day. And then there’s the standard stuff, like e-mail, IM and text messaging. They are all top notch, of course, and you get the great stuff you don’t get with the iPhone, like MMS and the ability to copy and paste. If these things are very important to you, then you’ll be happy to know that these features are still available in the Bold, as they were in the Curve and other BBs, only more refined.
The one Con for this device is that there isn’t a touchscreen. Touchscreen has become a popular thing since the iPhone, and any new phone that lacks this feature seems somewhat old-fashioned, almost obsolete. But this is no big deal if you’re not a fan of touchscreens. If a touchscreen smartphone is important to you, you could always try the BB Storm for Verizon.
And so, the BlackBerry Bold is, in my opinion, the best BlackBerry on the market today. (I haven’t had the opportunity to use the Storm, which is why I can’t comment on that one.) This is the phone I’d buy if I didn’t already have (and love) the iPhone 3G. But if you’re looking to upgrade your BB or other smartphone device, and you’re with AT&T, then the Bold is the way to go. No doubt about that. RIM has created a one-of-a-kind device with the BlackBerry, and they have taken a quantum leap forward with the Bold. You won’t regret the upgrade.

BlackBerry Bold 9000 Phone has always been known for one very important thing: its advanced e-mail capabilities. It was ahead of its time when it first came out, prompting other cell phone companies to create a similar smartphone. Over the years, RIM has added features and functionalities that make the BlackBerry the leader in smartphones for business users as well as regular users. The Pearl is small and stylish, while the Curve has the QWERTY keypad and numerous features. The Bold takes things to a whole other level. RIM wants to send the message that BlackBerry isn’t just a smartphone for serious business types; they want to let us know that the BlackBerry could also be fun — a multimedia function as well as a PDA.

This AT&T phone can handle high-speed data connectivity via AT&T’s 3G mobile broadband data network, which is available in most major metropolitan areas. The AT&T 3G network uses the dual-band UMTS 850/1900 MHz network, and this phone is also compatible with 2100 MHz 3G networks (found in international territories). The AT&T 3G network provides download speeds ranging from 700 Kbps to 1.7 Mbps, and upload speeds ranging from 500 Kbps to 1.2 Mbps. This makes it possible to enjoy a variety of feature-rich wireless multimedia services, and it gives you the advantage of offering simultaneous voice and data services. (For use outside the United States, an AT&T international data plan is recommended.)
Looks-wise, it is a beautiful device. With an overall sleek and stylish black design with silver edges, the back of it is made of some leather-like material, making it sturdy and resistant to scratches. It is also thicker and slightly taller than the Curve, making it somewhat bulkier. The QWERTY keyboard is a bit bigger as well, which in turn makes for a rather comfortable and pleasant typing experience. Your thumbs won’t hurt from typing long emails or texts, that’s for sure. And I don’t think you’ll suffer if you have large or fat thumbs/fingers. Mine are tiny, but it won’t make a difference to you if your hands and fingers aren’t small.
The most arresting feature in the Bold is its gorgeous LCD screen. With its cinematic resolution, it is the first of its kind, and the colors, picture and sound quality truly stand out. The Bold comes with some video samples, a couple of movie trailers and whatnot, and you can appreciate the wonderful LCD display with the Speedracer trailer. In addition to its bright screen, you get a great music, video and picture menu, where you can store as much stuff as you’d wish, depending on the amount of space you get in a memory card. You can sync from both a Mac and a PC, which makes this a must-have for both platforms. (You’ll have to convert your iTunes music to MP3s though.)
As far as other features goes, it gets better and better. The menu has a neon-like quality that makes it better than previous versions of the OS. AT&T’s 3G network is fast and reliable. Where I live, I get five bars 97% of the time. It depends on where you live, but AT&T has expanded their 3G network, so chances are you’ll get a decent signal. Web browsing has much improved with the Bold. The BlackBerry has never been known for its good browsing capabilities, but RIM has remedied that. The browser here is pretty good. Like in previous versions, you navigate with the trackball, scrolling through the page, zooming in and out, pressing certain numbers on the keypad for shortcuts, etc. It’s not as good as Mobile Safari on the iPhone 3G, but it’s getting there. This also has some good applications. You get the standard ones, like YouTube, Facebook, news, weather, stock market quotes, etc., but you can download some extra ones as well. Again, and I hate to compare this to the iPhone, but the aforementioned is my current phone and so it can’t be helped, it isn’t as good as the iPhone’s app store. Then again, this is fairly new for most phones, and I’m assuming that it’ll improve with time. The video recorder is also great on this phone. The built-in GPS is a great tool. I think it’s Google Maps, but I’m not 100% sure. This phone has wifi, a must-have tool for me. Battery life is terrific — one of the most long-lasting I have ever used. You can use most of the features and still have some juice left by the end of the day. And then there’s the standard stuff, like e-mail, IM and text messaging. They are all top notch, of course, and you get the great stuff you don’t get with the iPhone, like MMS and the ability to copy and paste. If these things are very important to you, then you’ll be happy to know that these features are still available in the Bold, as they were in the Curve and other BBs, only more refined.
The one Con for this device is that there isn’t a touchscreen. Touchscreen has become a popular thing since the iPhone, and any new phone that lacks this feature seems somewhat old-fashioned, almost obsolete. But this is no big deal if you’re not a fan of touchscreens. If a touchscreen smartphone is important to you, you could always try the BB Storm for Verizon.
And so, the BlackBerry Bold is, in my opinion, the best BlackBerry on the market today. (I haven’t had the opportunity to use the Storm, which is why I can’t comment on that one.) This is the phone I’d buy if I didn’t already have (and love) the iPhone 3G. But if you’re looking to upgrade your BB or other smartphone device, and you’re with AT&T, then the Bold is the way to go. No doubt about that. RIM has created a one-of-a-kind device with the BlackBerry, and they have taken a quantum leap forward with the Bold. You won’t regret the upgrade.

After many times delayed, finally, the BlackBerry (9000) had been released to the market. After after I checked my friend’s BlackBerry (9000), I decided to keep using my 8310, not upgrade to 9000.
Yes, 9000 is a good cell phone, it supports 3G, can be used even in Japan and Korea, etc. There are lots attractive points to the customers.
However, I found following disadvantages:
1. You must have to set the correct time zone, otherwise, BlackBerry will not show you the right time. It is very bad. Motorola’s cell phone can pick up the date&time, and the time zone automatically, but RIM can not. It is very in-convenient especially when you are a stranger to a city.
2. BlackBerry Bold 9000 User’s Guide doesn’t have any picture or Figure on it. It is very strange. Just for cut cost ?
3. The balance of the body is very bad: the Display Panel looks too small although its resolution is higher than 8310. The function button area is too big, also the upper part of the Display Panel is too large. Because the Display Panel is too small, RIM can either make the Bold 9000 smaller, or use a larger panel.
BlackBerry Bold 9000 is a good one, but I don’t want to upgrade my 8310 to it right now.

Getting BlackBerry Bold 9000 Phone and an ATT service package was very easy, however, I had several major problems actually getting the unit up and running.
First, the local ATT store cannot touch the price of the Bold so the Amazon price, plus the ATT rebates, are a great deal. Second, you get the exact same ATT rate plans so that issue is simple to deal with.
Problem is, however, that the Amazon on-line cellphone people aren’t exactly 100% on point with their customer advice as to how to set up the phone for email access. For example, they do not understand the difference between a "work" email and a "personal" email. If you have a domain name that you use for email, whether or not it is related to a business or not, as long as it is not hosted by your company on their network server, it should be considered "personal" for the purposes of setting up both your email address and your data plan. You only need the $30 data plan and not the $50 Enterprise server data plan from ATT.
Also, if you are using the "personal" type of email, DO NOT install the Blackberry Redirector software on your computer or you will mess up everything. You should only have 5 items in your Main Menu, not 6 if this is your setup.
It took me almost 5 hours a day for a week, with both Amazon [who had no idea how to fix it], and ATT, who were unable to figure out what the Amazon person had initially done wrong to get it set up, and then finally two all night sessions with Blackberry themselves in Nova Scotia customer service to resolve the issues with programming. They had to remove the software from the device via the internet and then reinstall it from their customer service center.
Also, the best way to set up emails is not from the device itself, but from the www.att.BlackBerry.com website so you can include your signature block, etc.
Finally, after all of that time, Blackberry finally told me that it was a hardware issue, and that the Bold was probably fried from so many Service Books and other customer support attempted fixes, that I needed a new Bold. Since Amazon sold me the initial unit, the local ATT store wouldn’t give me the replacement device. Amazon was very understanding, replaced it for free, shipped it overnight, and helped me get back onto the correct ATT data plan. ATT did provide a one month data plan credit because of their earlier mistake.
All is now good and I’m again addicted to a fantastic BlackBerry product.

I purchased BlackBerry Bold 9000 Phone, on 12/26/2008. I charged the phone and it got very hot, so I removed it from the charging cord. While not charging it, it continued to get progressively hotter and hotter.

By the next day it was very hot to the touch so I returned to the AT&T Phone store where I purchased it from. I placed it back in the box it came in. When I got there I told them what happened and they told me that it is normal for the phone to get a little hot while charging. I had the three people on duty feel the actual box and they realized that it was way to hot through the box. When they took it out they agreed that this was not normal and they promptly replaced it. I took the replacement home and it too also overheated. I removed the battery and put it back in and it was drained. I noticed that when I put it in certain outlets the phone would overheat and it would not in others. The phone overheated when connected (to sync) to my brand new MAC Desktop and when plugged into my power surge protector.

Designed to give business professionals and power users unprecedented functionality and performance, the BlackBerry Bold is the fastest, most powerful Blackberry yet, with support for tri-band HSDPA high-speed networks around the world as well as integrated GPS and Wi-Fi networking (802.11a/b/g). It features a lustrous black exterior, satin chrome finished frame and stylish leather-like backplate, a sophisticated user interface, and a newly designed full-QWERTY keyboard.

This shouldn’t happen. I called the store back and they told me that they can only change the phone once and I would have to call tech support at AT&T. When I called AT&T tech support they told me that they were not aware of this issue. This was a lie because I found articles on the web stating that AT&T delayed selling the Blackberry Bold due to overheating issues. I found a product that was able to help me, "NEW OEM BlackBerry BOLD Desktop Charging Pod 9000". This item sells for about $9.00 on Amazon and charges you Blackberry Bold without it overheating. Now about this phone’s performance. It is wonderful. Since I have 2 MAC’s (a laptop & desktop) the natural choice is to purchase an I-phone. I do not like touch screens since I use the phone (in conjunction with a Bluetooth device) while I drive. I’ve always wanted a Blackberry but each time I go in to sign a new Mobile contract some slick talking salesman talks me out of it. This time I was not going to be sweet talked into something else. This phone does it all. I can get into each of my 3 E-mail accounts with no issue. Texting is easy and I love having one letter per key on the key pad. This phone was a little confusing when I first started using it due to its simplicity of use. I was used to using phones that were very convoluted to use. I definitely recommend this phone. I even got my wife one and she doesn’t have a overheating issue with hers. Go figure. Now you have heard the good, bad and ugly about my experience with this phone. Once again, I recommend it. So good luck with your choice.